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Home • About

About Our Facility

Our mission is to provide the best possible care to our residents, ensuring they receive the dedicated attention and support they need to overcome any challenges they may face. We are committed to creating a nurturing and compassionate environment where every individual feels valued and respected.

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What We Do

Our Mission

We are dedicated to delivering the highest quality care to our residents, offering the focused attention and support they need to overcome any challenges. Our commitment is to foster a nurturing and compassionate environment where every individual feels valued and respected.

By offering personalized care plans, professional assistance, and a wide range of amenities, we strive to enhance the quality of life for each resident, fostering their independence and well-being.

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24/7 Personal Care

We provide 24/7 personal care to ensure that our residents receive the support and assistance they need at any time of the day or night. Our dedicated and compassionate staff is always available to help!

Exceptional Staffing Ratio

Our staffing ratio is exceptional, with one dedicated staff member for every four residents. This allows us to provide personalized attention and high-quality care tailored to each resident’s unique needs.

Fresh & Healthy Meals Daily

By focusing on wholesome and balanced meals, we ensure that our residents enjoy not only great taste but also the essential nutrients they need for overall well-being.

Financial Assistance May Be Available

Veterans
For those who served and their spouses, we work with the Veterans Administration to maximize benefits for qualifying vets.

SALS
We participate in Carroll County’s Senior Assisted Living Subsidy program which offers assistance to qualifying residents.

Contact us today to find out what’s possible!

A cozy bedroom with a single bed covered in a red and blue patchwork quilt, a wheelchair beside it, a blue chair with teddy bears, a small white nightstand, and a window with blue curtains overlooking greenery.

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Interested in a Quote?

To receive a personalized quote for our services, we encourage you to contact our admissions office. Our team is ready to discuss your specific needs and preferences, providing a detailed breakdown of the costs associated with our care and accommodations.

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Who We Are

Meet Our Staff

Our care is exceptional, provided by trained, compassionate, and experienced staff. Our facility is licensed to offer three levels of care: Level 1 requires minimal care, Level 2 involves moderate care, and Level 3 offers a high level of care.

Our staff is trained to provide services across all these levels, ensuring that we can meet the needs of every resident. Whether working with hospice residents or individuals with limited mobility or those who are bed-bound, our team is equipped to deliver the necessary care and support.

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Coleen Dorsey
Owner/General Manager

A woman with short brown hair wearing a purple top and a name badge that reads "JACKIE Kelly, Assistant Manager, North Pines," smiling in front of a plain light background.

Jackie Kelly
Assistant Manager

A woman with light skin and blonde hair tied back wears teal scrubs and a name badge. She is smiling slightly and standing against a plain, light background.

Jaime Conrad
Medication Technician, Caregiver

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John Warfield
Medication Technician, Caregiver

Join Our Team Of Professionals

Become part of a compassionate and dedicated team that provides exceptional care and support to our residents every day.

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Client Reviews

A Home Away from Home

“North Pines Assisted Living has truly become a home away from home for my mother. The staff is incredibly caring and attentive, always going above and beyond to ensure her comfort and happiness.”

Mary Johnson

Outstanding Care and Support

“The level of care my father receives at North Pines is outstanding. From the personalized attention to the compassionate staff, every aspect of his experience has been positive. The team is always available to address his needs.”

David Thompson

Compassionate and Professional

“I cannot speak highly enough about the compassionate and professional staff at North Pines Assisted Living. They have created a wonderful environment where my aunt feels valued and respected.”

Susan Lee

Exceeding Expectations

“North Pines Assisted Living has exceeded our expectations in every way. My wife and I were initially worried about finding the right place for my mother-in-law, but the dedicated team at North Pines quickly put our minds at ease.”

Robert Garcia