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Privacy Policy

At North Pines Assisted Living, we prioritize your privacy and are committed to protecting your personal information through our comprehensive privacy policy, ensuring confidentiality and security at all times.

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Introduction

Welcome to North Pines Assisted Living. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services and interact with our website.

Information We Collect

  • Personal Information: When you contact us, we may collect personal information such as your name, address, phone number, email address, and other details necessary to provide you with our services.
  • Health Information: To provide appropriate care, we may collect health-related information, including medical history, medications, and treatment plans.
  • Usage Data: We collect information on how our website is accessed and used, including your IP address, browser type, and pages visited.

How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our services and ensure the best care for our residents.
  • Communication: To contact you with important information, updates, and promotional materials.
  • Personalization: To personalize your experience and understand your needs and preferences.
  • Compliance: To comply with legal obligations and protect the rights and safety of our residents and staff.

Information Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our facility and providing services.
  • Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
  • Protection: To protect the rights, property, or safety of North Pines Assisted Living, our residents, or others.

Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encryption, and access controls. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

North Pines Assisted Living
3316 Wilhelm Lane
Manchester, MD 21102

Phone: (443) 452-9857
Email: [email protected]